Sephora Complaint

Sephora Complaint

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sephora columbus ave


went to the sophora store on 808 columbus ave with my family and was completely ignored until i started helping myself and sampling some products i was interested in.The security guard stared me down the entire time and When i walked away to a mirror with a blush that was RIGHT NEXT TO HIM he called a female security guard to assist him.To make matters worse my little brother and sister decided to wait in the front because of how uncomfortable he was making them feel he then asked my little sister who is 10 years old "do you have the blush i think your friend stole it" and locked them outside of the store When i went to pay for the sugar lips product which i felt obligated to buy.The female security guard followed me to the front whispered something in the cashier's ear and walked away.when i got to the front door is when i realized he had locked my little brother and sister outside of the store (which they no longer were standing in front of) he took his time opening the door and i felt relieved to leave.the product was great but the service was scaring...i will never return to sophora ever again even if that means paying more for my makeup!


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