Sephora Support Tickets All Reviews

We are the online leader in resolving customer complaints.

* Customers use MeasuredUp to get replies from Businesses
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted

Put MeasuredUp to work for you free and get answers directly from a Business

Submit Your Free Complaint, Question Or Review To A Business

Notice: Undefined index: company_owner in /home/measured/public_html/core/templates/company_profile.tpl.php on line 169
Companies Click Here
Reply Here
Claim your Business Free
Claim Your
Business Free
Write Reviews
Write Free
Submit Support Tickets to Companies
Support Tickets

Sephora Reviews

Subscribe Subscribe: RSS 2.0 - Atom 1.0
  • Profiling

    Who isn't intrigued by the new Clinique color pop blushes? Well apparently at Sephora in Westfarms mall in CT you can't spend more a few minutes swatching , or they will call the security guard and have him following around the store! And I had earned my vip rouge that day too! I feel like I was profiled because of my tattoos and age. The security officer followed me around the store after I finished swatching the blushes! At check out I received my VIB Rouge card the same day! I spend a lot of money at Sephora and will probably never go back, I am a veteran of the US Army and do... More...
  • Online Returns

    I have had nothing but great experiences with Sephora up until recently. I recently sent two returns; I had a bad reaction to one and the color of the other one did not at all match the description on the website. I sent them back separately since the one I knew I did not like immediately and the other, it took me some time to notice the terrible reaction on my skin. The last time I used Sephora's pre-paid mail label to return a product was a little while back but it took them over 3 weeks to acknowledge the refund then another week to get the refund back on my card. I do a decent... More...
  • Frustrating and Stressful Situation with Sephora

    I am a long time consumer with Sephora and spend what, to me, is a lot of hard-earned money. However, my last online purchase experience was a nightmare. The total was nearly $350 dollars and as I was waiting what seemed to be an unusually long time for shipment confirmation, I received an email saying my order was cancelled. I called customer service and they said one item was missing at the warehouse so they cancelled it. I asked if he could replace the item with something of equal cost and still send the order. He said yes, made the changes, and said to expect a notice in a few... More...
  • VivaBox

    Disgusted! I received "Sephora VivaBox" for Christmas. It's a sampler of high end fragrances w a gift certificate included for full size choice of sampled fragrances. Sounds good? Well, I thought so too. Until I tried to redeem @ Sephora store in JCPenny's. Was told to take it to store where it was purchased ...1.5 hours away from me! Is that about stupid or what? Is this the customer service Sephora doles out as USUAL? Surprised they have loyal customers!Bad, Bad, Sephora... bad press on the horizon for you! More...
    (Shopping, Chain Stores)
  • Return Status

    I have been trying to find out the status of a return made at the beginning of October for a month now. I call, and am disconnected. I email, and am told the phones are fine and call. Once, I was told to email another department - without the address to send that email. I have been given conflicting information, and have been trying to resolve this issue for quite some time. I used to recommend Sephora to others, now I advise them to stay away from the company. More...


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team